Located inside Phenix Salon Suites

The Heiwa Head Spa
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The Heiwa Head Spa
Home
About
Services
FAQ
Policies
Blog
Contact
Reviews & Gallery
More
  • Home
  • About
  • Services
  • FAQ
  • Policies
  • Blog
  • Contact
  • Reviews & Gallery
  • Home
  • About
  • Services
  • FAQ
  • Policies
  • Blog
  • Contact
  • Reviews & Gallery

Frequently Asked Questions

Please reach us at TheHeiwaHeadSpa@gmail.com if you cannot find an answer to your question.

A head spa is a holistic treatment originating from Japan, focusing on scalp health, relaxation, and overall well-being. It typically combines gentle scalp massages, deep cleansing, aromatherapy, and sometimes hair treatments to promote circulation and relieve stress.


We offer scalp facials,  hair washing and styling, as well as brow and lash services.


Yes, all services are by appointment only.


Yes! Gift cards can be purchased online for instant delivery. If you'd prefer a physical gift card, feel free to contact me, and I'll be happy to arrange one for you.


We suggest wearing comfortable clothing. For some treatments, we may provide you with a robe.


Your experience usually starts with a consultation to understand your scalp condition and wellness goals. Treatments often include a gentle scalp cleanse, exfoliation, soothing massage, and nourishing hair mask, all performed in a tranquil environment.


Sessions typically last between 45 to 105 minutes, depending on the treatment you choose.


Yes—your hair will get wet from cleansing and massage, and most services include a towel dry only. If you’d like to leave with styled hair, you can add a blow dry (no brush styling) or dry & style finish.


No need! We recommend arriving with dry hair, free of heavy styling products if possible. Your treatment will include a cleansing step.


Absolutely. We use gentle, high-quality products and techniques. If you have specific scalp conditions (like psoriasis or severe eczema), please let us know in advance so we can tailor your treatment.


To protect the health of your scalp and the integrity of your extensions, we do not perform scalp facials or head spa services on guests wearing extensions.

If you wear extensions, we recommend scheduling your treatment during the time your extensions are removed and before they’re reapplied (often called the “move-up” or maintenance break). This allows us to care for your natural scalp and hair safely and thoroughly.


For best results, we recommend scheduling your head spa or scalp facial at least one week before or one week after your color appointment.

A head spa treatment deeply cleanses the scalp and may gently lift color if done too soon after coloring. Waiting about a week helps protect your fresh color while still allowing you to enjoy the full benefits of scalp care.


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